Privacy Policy

At Qutone Ceramics, we understand the importance of protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Quotation Sharing App (referred to as the "App"). Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information:

We may collect the following types of personal information from you: a) Contact Information: such as your name, phone number, and address. b) Business Information: such as your company name, job title, and industry. c) Account Credentials: such as your username and password. d) Device Information: such as your IP address, device type, operating system, and browser type.

1.2 Non-Personal Information:

We may also collect non-personal information that does not directly identify you, including aggregated data, statistical information, and analytics about your use of the App. This information is used to improve our services and enhance the user experience.

2. How We Use Your Information

2.1 Provision of Services:

We use your personal information to provide and improve the functionality of our App, including: a) Managing your account and authentication processes. b) Facilitating the process of quotation sharing between users. c) Responding to your inquiries, feedback, or customer support requests. d) Sending important notifications and updates regarding the App.

2.2 Analytics and Improvements:

We may use non-personal information and analytics to analyze user behavior, understand usage patterns, and improve our App's features, performance, and user interface.

2.3 Marketing and Communication:

With your consent, we may use your contact information to send you promotional and marketing materials related to our products, services, or updates. You can opt out of these communications at any time.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers:

We may engage trusted third-party service providers to perform various services on our behalf, such as hosting, data analysis, customer support, and marketing. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance and Protection:

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, as well as the rights, safety, or property of our users or others.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children's Privacy

The App is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

7. Your Rights

You have the right to access, update, correct, and delete your personal information. You may also have the right to restrict or object to certain processing activities and request the transfer of your personal information. Please contact us using the details provided at the end of this Privacy Policy to exercise your rights.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on the App. Your continued use of the App after the posting of any revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Qutone Ceramics By using the Quotation Sharing App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.